Rep. Johnson surpasses $61 million mark in constituent services

September 27, 2019
Press Release

Since 2007, Congressman’s office helps thousands of residents navigate housing, health care, Social Security, IRS and veterans benefits


LITHONIA, GA – Since taking office in 2007, Congressman Hank Johnson (GA-04) has worked to help secure more than $61 million for constituents seeking help with federal agencies from his offices in Georgia’s 4th Congressional District, which encompasses parts of DeKalb, Gwinnett and Newton counties and all of Rockdale County.

“Helping constituents solve seemingly intractable problems is what my district office does every day. I’m proud that my staff has been able to help so many constituents receive the money and benefits due them from the federal government. Taking care of home first is my number one priority.”

Johnson, whose Washington, D.C. and district offices have a strong reputation throughout Georgia and the nation for strong constituent services, said he will continue to put constituents first.

Johnson’s office has helped thousands of constituents who have reached out for assistance receive $61 million since 2007.

The following are some success stories:

Veterans Affairs: A U.S. military veteran from Snellville, Ga., received $100,000 back pay and a $3,300 monthly benefit following an inquiry and update request from Rep. Johnson’s office. The veteran is a Vietnam Agent Orange victim who suffers from PTSD and severe heart condition. Along with this monetary benefit, the veteran will also be receiving additional care at the VAMC.

A U.S. military veteran received $30,000 back pay and an $810 monthly benefit following an inquiry and update request from Rep. Johnson’s office. The veteran suffers from PTSD and depression, and the office also followed up to ensure he was getting the proper care needed from his doctors. 

Social Security: A constituent was denied twice for disability benefits and requested assistance from Rep. Johnson’s office because his medical condition was dire. The office worked with the constituent to ensure that the Social Security Administration had the medical evidence needed for a favorable decision by the Office of Disability Adjudication and Review (ODAR).  Within three months of the inquiry, the man’s claim was granted, earning him $31,000 in back pay and monthly benefits.

Internal Revenue Service: Recently, Congressman Johnson cleared up an IRS issue for a constituent. She left the following message on Rep. Johnson’s Facebook page: “Congressman, I just wanted to thank you and especially (your constituent services representative) Shy Armstrong! Two weeks after submitting my problem with the IRS, the problem was SOLVED!!!! I owe a debt of gratitude to my congressman. Often we hear all the negatives and low approval ratings of the U.S. House of Representatives. Well, MY congressman truly worked on my behalf, and a 3 month problem was solved within 2 weeks! Thank you so much, Congressman Johnson. You’re a man who is FOR the people!!”

Housing: Since 2009, Johnson’s office has helped nearly 1,700 residents deal with pending foreclosures of their homes. Since 2011, more than 800 homeowners in the Fourth District have been approved for HomeSafe Georgia – which helps homeowners who are unemployed or underemployed through no fault of their own with up to 18 months of mortgage payments – resulting in nearly $27 million in relief, more than any other district in Georgia. Rep. Johnson’s office has worked with the Georgia Department of Community Affairs (DCA) to get the word out about HomeSafe at two events – and helped get DCA’s Fourth District outreach off the ground.

Example of helping save a home: A constituent contacted the office seeking help with postponement of a foreclosure. Her lender wouldn’t reconsider and told her that foreclosure would proceed. She had been previously denied because she had no income but by the time she asked Rep. Johnson’s office for help, she was working. Rep. Johnson’s office sent an inquiry to her mortgage company asking for reconsideration since she was now working, and requesting postponement of foreclosure to give the lender time to verify her employment.  On the day before the scheduled foreclosure, she was notified that foreclosure would be postponed and that she would be approved for a loan modification (she also later learned that she was approved for the HomeSafe Georgia program.)

Online Office: Rep. Johnson’s staff stands ready to assist residents of Georgia 4th Congressional District with their federal agency problems. For a full list of services, visit Johnson’s constituent service section of his Web site:    

Johnson’s website is a one-stop shop for news updates, e-newsletters, speeches, legislation, constituent services, videos, photos and place where constituents can e-mail their representative directly. Rep. Johnson’s office has addressed more than 200,000 constituent e-mails and letters since 2007.

Town Halls: Since taking office in 2007, Johnson has held hundreds of meetings and participated in a host of community events to hear directly from constituents. In August 2009, Johnson held a town hall on health care reform that was a model for the nation. More than 3,000 people attended. In 2009-10, Johnson held three jobs fairs in the span of 13 months that served more than 2,000 constituents, with some receiving job offers on the spot. In August 2011, Johnson co-hosted a jobs fair with Congressman John Lewis. More than 5,000 people attended. Johnson has held five “telephone town halls” with more than 100,000 residents since 2009.

In 2012, Rep. Johnson held two foreclosure prevention events in conjunction with the Georgia DCA. In 2013-14, Rep. Johnson's office closed nearly 2,000 constituents cases. In 2015, Congressman Johnson held four town halls in a row in every county he represents: DeKalb, Rockdale, Gwinnett and Newton counties. In 2015, Rep. Johnson held town halls in every county he represents. In 2019, the Congressman reached more than 220,000 constituents by holding in-person town halls in every county he represents, four telephone town halls and three Twitter town halls. 

Senior Meet & Greets: From 2007-2013, Rep. Johnson has held a dozen senior citizens meet & greets throughout the Fourth District at senior centers in DeKalb, Rockdale, Gwinnett and Newton counties.

Partnership Alliance Learning Series (PALS): Congressman Johnson launched a unique program called PALS that engages nonprofits and small businesses on the importance of leveraging missions to compete for federal grants and small business opportunities. It also connects nonprofits and small businesses to federal, state and local resources.

Rockdale Coalition for Children and Families Initiatives:  “Working Together. Making a Difference”:  Congressman Johnson supports The Rockdale Coalition for Children and Families, which offers direct facilitation for a variety of community initiatives as well as various type of support for other community initiatives. Michael Hutcheson, Executive Director and Claire Cline of Rockdale United Way met with the Congressman’s staff to build and forge a partnership for the benefit of families and children in the Rockdale community. From that meeting, the Congressman remains committed to providing support where needed, specifically though staff engagement for the Rockdale Nonprofit Resource Summits and letters of support for the nonprofit community.

Academy Nominations: Each year Congressman Johnson has the privilege of nominating a limited number of students to four of the five service academies. The honor of attending a service academy comes with an obligation and commitment to serve in the military for a minimum of five years upon graduation. Since 2007,  Rep. Johnson has nominated more than 100 Fourth District students to attend the military academies with 33 receiving appointments: These appointments are worth more than $18 million collectively. 

Arts Competition: Each spring, a nationwide high school arts competition is sponsored by the members of the U.S. House of Representatives. The Artistic Discovery Contest is open to all high school students in the 4th District. The over-all winner of our district's competition will be displayed for one year in the U.S. Capitol. To date, these scholarships -- along with CBC scholarship awards -- have been worth nearly $400,000.

Mobile Office Hours: Upon request, Rep. Johnson’s staff can meet with a constituent(s) at Conyers City Hall on Scott Street, Covington City Hall on the historic square, Tucker City Hall and Snellville City Hall on Oak Road. For constituents wishing to meet with Rep. Johnson’s staff outside Lithonia, please call 770-987-2291 to request a meeting in your area.

E-Newsletter: Congressman Johnson sends regular updates to more than 15,000 constituents from his office for subscribers of his e-newsletter:

Social Media: Congressman Johnson can also be reached through Facebook, Twitter, Instagram, and YouTube.

Offices: For face-to-face meetings and help with federal agencies, Congressman Johnson and his staff are available at five offices in Georgia (see Mobile Office Hours) and in Washington, D.C., Rayburn Building 2240. Rep. Johnson’s main district office is located at 5240 Snapfinger Park Drive Suite 140) in Lithonia 30035. In Georgia, call 770-987-2291 and in Washington, call 202-225-1605. Please call ahead or for an appointment or request a meeting online at


Office Locations

Recent Votes

Date Roll Call Bill Vote
9/24/2021 295 H.R.3755 Yea
9/24/2021 294 H.R.3755 Nay
9/23/2021 293 H.R.4350 Yea
9/23/2021 292 H.R.4350 Yea
9/23/2021 291 H.R.4350 Yea